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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amber Neumann

Amber Neumann

November 6, 2024

5  out of  5
rating by Amber Neumann
"Great office! Friendly and knowledgeable staff are there to help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Chris Lerchen State Farm Sparta"
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Heidi Mc

November 1, 2024

5  out of  5
rating by Heidi Mc
"Alex was very helpful, knowledgeable and friendly. Informed me of every piece of coverage and made sure I was happy with what I have."
We responded:
"Thank you Heidi for the 5 star review and for recognizing Jennifer…she is good at what she does. I appreciate you putting your trust in State Farm and the Chris Lerchen Insurance Agency. "
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Ed Rykse

November 1, 2024

4  out of  5
rating by Ed Rykse
"Saved a lot of money switching to State Farm with even better coverage"
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. Chris Lerchen State Farm Sparta"
Profile photo of Marilyn Mellema

Marilyn Mellema

November 1, 2024

4  out of  5
rating by Marilyn Mellema
"Amber asked if I was interested in going thru my insurance coverage policy for my house and car.She found out why every year we find out that the two are not linked in the computer with a typo with a number. For a very small increase and a better coverage."
We responded:
"Thank you for your business Marilyn. Amber does a great job reviewing coverage for people-thanks for coming in to review. We are here whenever you need us. Chris Lerchen State Farm"
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Alexander Schenden

October 31, 2024

5  out of  5
rating by Alexander Schenden
"They answer all my questions in a timely manor. Great staff to work with"
We responded:
"We appreciate your business and for being a long term customer Alexander! Chris Lerchen State Farm Sparta"
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Darlene Maul

October 21, 2024

5  out of  5
rating by Darlene Maul
"Always good service!!"
We responded:
"Thank you for the five stars Darlene!! I appreciate your business. Chris Lerchen State Farm Sparta"
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Andrew Lithgow

October 18, 2024

5  out of  5
rating by Andrew Lithgow
"Chris is a great agent. She helped me and my family get what we needed at an amazing price. 10/10 would recommend to anyone that needs help."
We responded:
"Thanks for the 5 stars Andrew. I am glad we were able to save you money on your home and auto insurance. I appreciate your business and look forward to working with you and your family. Chris Lerchen State Farm Sparta"
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Domanique VanBoven

October 10, 2024

5  out of  5
rating by Domanique VanBoven
"Love Carrie she went above and beyond for my family to make the claim as smooth as possible. I made the switch to this office and soo glad I did! They make the time for their customers and are so informative!!!"
We responded:
"Thank you for recognizing Carrie’s hard work Domanique and for the 5 stars! Our customers are important to us so we strive to provide the best service possible. I appreciate your business. Chris Lerchen State Farm Sparta. "
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Mitch lol57

October 8, 2024

5  out of  5
rating by Mitch lol57
"Very thorough with a decent rate, very helpful too."
We responded:
"Thanks for the 5 stars Mitch. Glad we can help and you are happy with the rates and service! Chris Lerchen State Farm"
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Casper Casper

October 8, 2024

5  out of  5
rating by Casper Casper
"State farm was very helpful today. Amber thank you very much. There was no confusion. She helped me get going on what I needed. Thank you"
We responded:
"Thanks Casper! Amber is great explaining coverages and helping people get what they need. I appreciate your business. Chris Lerchen State Farm"
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Earl Shevock

October 4, 2024

5  out of  5
rating by Earl Shevock
"Always friendly and helpful"
We responded:
"Thank you for the 5 stars Earl!! And thank you for being a customer for a long time. I appreciate your business. Chris Lerchen State Farm"
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Nate Tilley

October 2, 2024

5  out of  5
rating by Nate Tilley
"Danielle was great! Very friendly, very prompt, and very clear. She did what she said she would do when she said she would do it!!! Highly recommended!! Service 10/10 price was quoted seems good to me!"
We responded:
"I am glad Danielle was able to provide you with a great price on your auto insurance Nate. She works hard to explain coverages and makes sure customers are taken care of. I appreciate your business and thank you for choosing Sparta State Farm!"
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Jill Woodard

September 30, 2024

5  out of  5
rating by Jill Woodard
"Amazing service. I had 4 vehicles to switch from another company plus adding a new one in and Danielle was amazing. She was quick, knowledgeable, provided me with what she thought would be best and save me the most money. And with my busy schedule we did it all through email and text which I absolutely loved!"
We responded:
"Thank you for the 5 stars Jill. Danielle works hard to save people money on their auto insurance and spends time making sure they have the protection they need. We are always here if you need anything. Chris Lerchen State Farm"
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Andrea Lutz

August 28, 2024

5  out of  5
rating by Andrea Lutz
"Danielle Magoon is so helpful everytime I have a question. Very personable and kind."
We responded:
"Thank you for the review Andrea! Danielle works hard to make sure everyone is taken care of all of the time. We are always here to help!"
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Laurie Clapper

August 21, 2024

5  out of  5
rating by Laurie Clapper
"The auto quotes are amazing and the office ladies are so helpful and can explain everything to you, stop in or call to save money"
We responded:
"Thank you for taking the time to leave us a 5 star review Laurie. I am glad we saved you money on your car insurance. Chris Lerchen State Farm. "
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Becca Peterman

August 21, 2024

5  out of  5
rating by Becca Peterman
"Chris and her staff are wonderful and knowledgeable. They are always helpful and go above and beyond!"
We responded:
"Thank you Becca for the 5 stars! We take pride in providing excellent customer service. I am glad we were able to assist you with your home and auto insurance. Thanks again for choosing Chris Lerchen State Farm!"
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Jenny Fata

August 9, 2024

5  out of  5
rating by Jenny Fata
"Chris and team are great and have consistently been very helpful."
We responded:
"Thank you for the 5 star review Jenny! We appreciate your business. "
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Amanda Hensley

August 8, 2024

5  out of  5
rating by Amanda Hensley
"Danielle was friendly and kind. Explained things very well :)"
We responded:
"Thank you for the 5 stars Amanda! We are thrilled to hear you had a positive experience with Danielle and she made the process of setting up your insurance easy and understandable. Thank you for choosing Chris Lerchen State Farm. "
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Devin Price

July 25, 2024

5  out of  5
rating by Devin Price
"Great responsiveness, customer service and they gave me a great rate after my insurance tried raising mine 46%!"
We responded:
"Thank you for the 5 stars Devin. I am glad we were able to save you money on your auto insurance! Chris Lerchen State Farm. "
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a.23

July 22, 2024

5  out of  5
rating by a.23
"I came in after recently calling a locksmith to help unlock my car. I walked in and Carrie helped me much! Her service was quick, efficient, and I was easily reimbursed! Definitely recommend coming here."
We responded:
"Thank you for the 5 star review!! I appreciate you choosing Chris Lerchen State Farm."
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Sara Lee

July 3, 2024

5  out of  5
rating by Sara Lee
"I love going here.. the people r so nice and so helpful 😊"
We responded:
"Thank you Sara Lee. We appreciate your business!! Chris Lerchen State Farm"
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Shannon VanGessel

July 2, 2024

5  out of  5
rating by Shannon VanGessel
"Amazing company! Very friendly and understanding. Jen was super easy to work with!"
We responded:
"Thank you for the 5 star review Shannon and thank you for choosing Chris Lerchen State Farm!"
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Shelly Osborn

June 21, 2024

4  out of  5
rating by Shelly Osborn
"Received excellent and quick response when calling for quotes with Chris Lerchen office in Sparta. Very competitive prices, really appreciated Danielle’s help with all my questions. Worth a call when shopping for good rates and good customer service."
We responded:
"Thank you for your review Shelly. Danielle does a great job helping people with their coverages and questions. We appreciate you choosing Sparta State Farm!"
Profile photo of Bradley Price

Bradley Price

June 18, 2024

5  out of  5
rating by Bradley Price
"This location has the best customer service that I've ever had from an insurance company. The associate went above and beyond to save me money and increase my protection."
We responded:
"Thank you for taking the time to leave a 5 star review Brad! We are happy you had a positive experience and we were able to save you money on your insurance. It is always great to hear that our clients feel taken care of. Thanks again for choosing Chris Lerchen State Farm in Sparta. "
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Rick Koryto

June 5, 2024

5  out of  5
rating by Rick Koryto
"The customer service is stellar!"
We responded:
"Thank you for the 5 stars Rick!!"