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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Korbin Perry

March 17, 2025

5  out of  5
rating by Korbin Perry
"Chris and the team are super helpful, responsive, and always friendly!! Thanks so much for being the best!"
We responded:
"Korbin - Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our office. If you ever have any questions or need assistance, we’re here to help! Chris Lerchen State Farm Sparta"
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Jason mcmillan

March 12, 2025

4  out of  5
rating by Jason mcmillan
"Very friendly.A beat seems to be kind people"
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. Thank you for your business. Chris Lerchen State Farm Sparta"
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Carla Englund

March 9, 2025

5  out of  5
rating by Carla Englund
"Always happy with the great customer service"
We responded:
"Thank you for reviewing our State Farm office Carla! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Chris Lerchen State Farm Sparta"
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Sharon Warren

March 7, 2025

5  out of  5
rating by Sharon Warren
"This office is so convenient and Carrie is the nicest front desk person ever. So glad I switched to this office; the service is great."
We responded:
" Thank you so much for your kind words Sharon! We're thrilled to hear that you find our office convenient and that Carrie has made such a positive impression. Our team is dedicated to providing excellent service, and it's wonderful to know that you’re happy with your decision to switch to us. If you have any questions or need assistance, feel free to reach out. We look forward to seeing you at your next visit! Chris Lerchen State Farm Sparta"
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Veronica Clark

February 27, 2025

5  out of  5
rating by Veronica Clark
"Danielle and the team are always prompt to respond to my calls, emails, or texts, which is so important in making me feel like a valued customer! The team has done a fantastic job with finding my husband and I the best pricing on all things insurance. We've been with State Farm for 5 years, and don't see ourselves ever leaving!"
We responded:
"Thank you so much for your kind words Veronica! We’re thrilled to hear that you have had such a positive experience with Danielle and our team. Providing prompt and attentive service is our top priority, and it’s wonderful to know that you feel valued as a customer. We’re also glad to hear that we’ve been able to find you and your husband the best pricing on your insurance needs. Your loyalty over the past five years means a lot to us, and we look forward to continuing to serve you in the future. If there’s anything more we can do for you, please don’t hesitate to reach out! Chris Lerchen State Farm Sparta"
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Kristle Tanis

February 24, 2025

5  out of  5
rating by Kristle Tanis
"Even if I move away I want them as my insurance company home spot . These girls not only help u they care Abt ur well being too. They are so caring an when I had my knee replacement surgeries, they made it a point to make sure I was ok an doing well. I absolutely love these girls at the Sparta office , an I recommend them to everyone . Ty again girls . With my best wishes to u all , ur goofy happy proud customer , Kristle Ann Tanis P.s. They deserve a get away to a spa or a all paid vacation for going above an beyond what us lil ppl call the best customer service ever."
We responded:
"Thank you so much for your wonderful review Kristle! We are truly grateful for your kind words and thrilled to hear that you feel so well cared for by our team at the Sparta office. Your well-being is our top priority, and it’s heartwarming to know that our support made a difference in your day. We appreciate your recommendations and your loyalty to our office, even if you move away! Your suggestion for a spa getaway made us smile—thank you for thinking of us! We look forward to continuing to serve you and all our customers with the same dedication and care. Wishing you all the best. Chris Lerchen State Farm"
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Felecia Wellman

February 21, 2025

5  out of  5
rating by Felecia Wellman
"Danielle was so awesome to work with! Got me very good deal! Highly recommend!"
We responded:
" Thank you so much for your kind words Felecia! We're thrilled to hear that Danielle was able to help you find a great deal on your auto insurance. We appreciate your recommendation and look forward to assisting you again in the future! Chris Lerchen State Farm"
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Martin Kleczynski

February 21, 2025

5  out of  5
rating by Martin Kleczynski
"We have been with this insurance agent / office for about 12 years. We have always had positive experiences. Very helpful in explaining things. Lately, Carrie has been an example of how all businesses should treat customers. Courteous, understanding and kind. Recommend to all in the area."
We responded:
"Thank you so much for your wonderful review Martin! We truly appreciate your loyalty over the past 12 years and are thrilled to hear about your positive experiences with our team. Carrie embodies the customer service values we strive for, and we’re glad to know she has made a positive impact on your experience. Your recommendation means a lot to us, and we look forward to continuing to serve you and the community for many more years to come! Chris Lerchen"
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Dawn Rizzo

February 21, 2025

5  out of  5
rating by Dawn Rizzo
"I have been with them for many years. They always go above and beyond to help. I highly recommend them to anyone who needs insurance."
We responded:
"Thank you for taking the time to share your thoughts Dawn! We’re glad to know you’re happy with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help. Thank you for being a valued client for the past 10 years!! Chris Lerchen"
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Jenny Vidal

February 20, 2025

5  out of  5
rating by Jenny Vidal
"Danielle was so friendly and efficient. Great service!"
We responded:
"Thank you so much for your wonderful review Jenny! We’re thrilled to hear that you had a great experience with us. Our team works hard to provide the best service possible, and your kind words mean a lot to us. We look forward to serving you again soon! Chris Lerchen State Farm "
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Tyler Paschal

February 13, 2025

5  out of  5
rating by Tyler Paschal
"Made it super Easy to set everything up and answered any questions I had and were incredibly friendly throughout the whole process."
We responded:
"Thank you for choosing Sparta State Farm. We appreciate your business!! Chris Lerchen"
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Kira VanderKooi

February 12, 2025

5  out of  5
rating by Kira VanderKooi
"We work with Danielle for our auto and home policies. She got us our quotes quickly and helped us save a bunch. She is the best!"
We responded:
"Thank you for the 5-star rating, Kira! I'm thrilled to hear that Danielle helped you save money on your auto and home insurance. She is dedicated to finding savings for our clients while delivering outstanding customer service. We appreciate you trusting us with your insurance needs and are here to help. Thanks again Chris Lerchen State Farm Sparta"
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S.A. williams

February 6, 2025

5  out of  5
rating by S.A. williams
"As a customer for almost 6 years, I don’t have enough great things to say about the Chris Lerchen State Farm team! Super helpful (and crazy fast) during a big accident claim and always there to help with policy changes. I’ve found them to be consistently friendly and considerate while helping find the best insurance options for our family!"
We responded:
"Thank you for the fantastic review! We appreciate your business and are always here if you need us. Chris Lerchen State Farm"
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Shana Gonzalez-Dean

February 4, 2025

5  out of  5
rating by Shana Gonzalez-Dean
"Quick yet personal and I am very pleased with the service!"
We responded:
"Thank you for the 5 stars Shana! We appreciate your business. Chris Lerchen State Farm"
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Chelsea Hoover

January 17, 2025

5  out of  5
rating by Chelsea Hoover
"Daniel was awesome, and so helpful."
We responded:
"Thank you for the great review Chelsea! Danielle does a fantastic job. I appreciate your business. Chris Lerchen State Farm Sparta. "
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A Masse

January 17, 2025

5  out of  5
rating by A Masse
"I just moved to Michigan and it’s been an experience to say the least. One thing that was seamless was switching my car insurance. They worked with my timeframe and really helped explain everything since it’s different from state to state. I appreciate all their help! Danielle was amazing through the whole process. And it was the best rate I found! I can’t thank them enough for all of the help I got!"
We responded:
"Thank you for reviewing our office! We’re thrilled to know you had an amazing experience working with Daniele on your car insurance; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Chris Lerchen State Farm Sparta"
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Shannon Eggleston

December 16, 2024

5  out of  5
rating by Shannon Eggleston
"Very friendly staff! They always make sure all of our insurance needs are met and answer all of our questions. They were very helpful when I was rear-ended and had to file a claim."
We responded:
"Thank you for your 5-star review Shannon! I am glad we were able to help you with your auto claim. We are here if you ever need anything. Chris Lerchen State Farm Sparta "
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Noah Cichowski

December 11, 2024

5  out of  5
rating by Noah Cichowski
"Extremely helpful and very nice team that helped me save a little money"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Chris Lerchen State Farm"
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hunter schindler

December 11, 2024

5  out of  5
rating by hunter schindler
"Very helpful and saved me some money"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your first choice for your auto insurance. If you ever need assistance in the future, please don’t hesitate to reach out. We are always here to help. Chris Lerchen State Farm"
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Beth Galloway

December 9, 2024

5  out of  5
rating by Beth Galloway
"We've used this agency for all our insurance needs for 35 years! We love the personal attention, willingness and even eagerness to go out of their way to find quick or creative ways to get us what we need ASAP. With 5 children, campers, boats, dirt bikes, quads and a hobby farm, we've had many claims over the years. Auto claims go so smoothly with providers they work closely with, and home owners claims adjusters are helpful in how to best complete forms for maximum reimbursment. Danielle completes things for me so quickly and efficiently! This place makes life easier :)"
We responded:
"Thank you Beth!!! I appreciate your business for the past 35 years and that you are happy with the service we provide. If you ever need assistance in the future, please don’t hesitate to reach out. We are always here to help. Chris Lerchen State Farm"
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Cody Christensen

November 26, 2024

5  out of  5
rating by Cody Christensen
"Awesome people that work there! They quick and explain everything to you for a easy process!"
We responded:
"Thank you for reviewing Sparta State Farm! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Miles Neumann

November 22, 2024

5  out of  5
rating by Miles Neumann
"Friendly service, great rates 👍"
We responded:
"Thank you for the 5 stars Miles! I appreciate your business and am glad we were able to save you money on your auto insurance. Chris Lerchen State Farm Sparta"
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Alice Matias-werbeskas

November 21, 2024

1  out of  5
rating by Alice Matias-werbeskas
"This is the absolute worst insurance company to deal with. Not only have they failed to give me a refund for the insurance policy that they failed to cancel in July, but when I called to check on the status and give them my current address. Amber, the secretary didn't hear me say the zip code and snapped "Are you going to tell it to me or are you going to make me Google it?" On top of them failing to give me a refund from my auto policy that they continued to bill me for even though I had canceled. They are now trying to give the refund to my ex-husband who wasn't even on that policy."
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Amber Neumann

November 6, 2024

5  out of  5
rating by Amber Neumann
"Great office! Friendly and knowledgeable staff are there to help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Chris Lerchen State Farm Sparta"
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Heidi Mc

November 1, 2024

5  out of  5
rating by Heidi Mc
"Alex was very helpful, knowledgeable and friendly. Informed me of every piece of coverage and made sure I was happy with what I have."
We responded:
"Thank you Heidi for the 5 star review and for recognizing Jennifer…she is good at what she does. I appreciate you putting your trust in State Farm and the Chris Lerchen Insurance Agency. "